Refund policy
RETURN & REFUND POLICY
We want you to love your purchase. If you're not completely satisfied, we're here to help.
Returns You have 30 days from the date of delivery to return any item. Items must be unused, unwashed, and in original condition with tags attached.
Refunds Once we receive your return, we will process your refund within 5-7 business days to your original payment method.
Exchanges We offer free exchanges for the wrong size or defective items. Contact us at support@lumivera.com and we'll make it right.
How to Start a Return Email us at support@lumivera.com with your order number and reason for return.
Non-Returnable Items
- Final sale items
- Items returned after 30 days
We stand behind every product we sell. Your satisfaction is our priority.